Privacy Policy

The short version

Flipping the Iceberg is a small operation run by Charisse Walker. Your email address is used to send you what you asked for and to tell you about her books, workshops, and events. It is not sold, rented, or traded. You can leave any list at any time.

What is collected

• Email address and name, when you request the free worksheet, subscribe to the newsletter, or join the workshop waitlist.
• Order and shipping information, when you buy the book or workbook. Payments are processed by Stripe, PayPal, or Venmo. Those companies handle your card details directly. Charisse never sees or stores your full card number.
• Whatever you put in an email, when you write to her. Please don't send anything in an email that you wouldn't want sitting in an inbox.
• Basic site analytics, such as which pages get visited.
• Advertising measurement through the Meta Pixel. This site runs Meta's tracking pixel, which tells Facebook and Instagram that a browser visited these pages. Meta uses that to measure whether its ads worked and to show Charisse's ads to people like you. If you are logged into Facebook or Instagram, Meta can connect that visit to your account. See Meta's privacy policy, and you can limit it in your Facebook ad settings or with a browser that blocks trackers.

What is not collected

The free worksheet on this site does not send your answers anywhere. If you type into it, your words stay in your browser and disappear when you leave the page. Nothing you write in those boxes reaches Charisse or any server.

How your information is used

• To deliver the worksheet, guide, or other resource you requested
• To fulfill and support your order
• To send occasional reflections and updates about books, workshops, and speaking events, if you subscribed
• To answer your question when you write in

Charisse does not sell your information or hand your email list to anyone. She does advertise on Facebook and Instagram, and the Meta Pixel described above shares page-visit data with Meta for that purpose. If you would rather not be included, block trackers in your browser or adjust your Meta ad settings.

Who else touches your data

A handful of service providers make this site work: a web host, an email delivery service, payment processors including Stripe, PayPal, and Venmo, and Meta for advertising measurement. They only receive what they need to do their job, and they're bound by their own privacy terms. No one else gets your information unless the law requires it.

Unsubscribing and deletion

Every email includes an unsubscribe link. You can also email flippingtheiceberg@gmail.com and ask to be removed, or ask what information is held about you and have it deleted. No explanation needed and no hard feelings.

Children

This site is not directed at children under 13, and information is not knowingly collected from them.

Not medical or clinical advice

Everything on this site is educational. Charisse Walker is not a licensed therapist, and nothing here is a substitute for professional therapy or medical advice. Please see the Terms of Use for the full statement.

Changes

If this policy changes in a meaningful way, the date at the top will change and the new version will be posted here.

Questions

Email flippingtheiceberg@gmail.com.